You earn by possessing the paperwork and copies of everything sent. I'd everything when talking to a rep in person. He told me the delivers and choices weren't Component of any promo, and discussed how Telus was acquiring flooded with these types of challenges.
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The hrs they have are certainly not Operating well with my operate and caring for an elderly loved one busy program. I also chatted However they told me I have to phone in.
I needed to Call CS today with Chat and the department I would like to talk to is just obtainable by cell phone. The CS on Chat organized a connect with again at an agreed upon time slot. When that Section known as me afterwards I got every thing sorted out.
I might also like to know why this was taken out? Looks stupid that we now need to call tech support to carry out something which we didn't have to have the for Earlier
If an automatic assistant asks for The rationale of your simply call, point out "I want to make payment arrangements for my mobility bill".
I known as Telus CS at eight.55AM Mountain time they usually hanged up on me, saying which i need to connect with through "common Business several hours". Is this for authentic?
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The TELUS group acknowledges that our perform spans lots of Territories and Treaty locations and we've been grateful for the traditional Knowledge Keepers and Elders who're with us now, whoever has gone right before us as well as youth that inspire us.
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Payment impacting modifications would require a cell phone phone but just before doing that, Have you ever experimented with the payment arrangement alternatives on line?
@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time they usually hanged up on me, saying which i need to contact in the course of "regular Business hrs". Is that this for actual?
Determined by your description, the decision you gained seems being a rip-off. Telus can take customer stability pretty seriously, and we want to assure you of the next:
You Telus billing support may then get a textual content message in the event the agent responds, and you will abide by up at your earliest convenience.
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